The UK cleaning industry employs 1.47 million people and in 2021 contributed £59.8bn to the country’s economy, according to the British Cleaning Council, and yet the sector is plagued by increasing staff shortages (thought to be as high as 40%, compared with 20% in other sectors), high turnover and low retention rates.
The Fair Tax Mark is one way businesses in the sector can hope to attract and retain employees, given that the vast majority of the UK public said they would ‘rather work for a business that can prove that it’s paying its fair share of tax’. Sentiment was slightly stronger among women (75%), who make up a slightly greater proportion of the UK’s cleaning workforce, at 58%.
Restoring dignity
One cleaning company that sees the value responsible tax conduct can have for their staff is Clean For Good (CFG), a professional cleaning company for workspaces, based in London. They employ more than 75 cleaners and were the first cleaning company in the UK to become Fair Tax Mark accredited.
“In a sector where low pay and poor working conditions are widespread, we have a mission to provide fair pay and restore dignity to our cleaning staff, while at the same time provide an excellent service to our clients,” said Charlie Walker, CFG Managing Director.
“We are passionate about the way we do business, not just the financial outcomes our businesses generate.”
Proud to pay tax
Most cleaning businesses are small, with nine out of ten employing fewer than ten people. At present, the vast majority of small companies in the UK choose to publish filleted and / or abridged accounts at Companies House. In effect the only financial information disclosed is a scaled down balance sheet account – there is no information on income, profit or taxes paid.
CFG are proud to say what they pay in tax and want every part of their business model to be an exemplar of responsible business.
“The fair tax accreditation was an opportunity to demonstrate that we take the question of how we run the business, seriously,” Walker continued.
In a sector where transparency is a key challenge, Walker concluded: “The fair tax accreditation helps us to lead and influence the cleaning sector for good.
“And that really is what we are all about!”
Read Clean for Good’s Sector Special here.